Warranty Information

Used Parts

All parts sold come with our standard 6 month warranty. We also have available 1 year, 2 year, and Lifetime Warranties. You will have the option to select an extended warranty option at the time of your purchase.

We have a 90 day No Hassle return policy. This means you can return the part for any reason within 90 days of the date of purchase. Return must be fully assembled and in the same condition as when it was sold.

Restocking fees may apply.

Warranty periods begin at date of purchase. If one of our parts fails, contact us and we will arrange for a refund, repair or replacement of the defective part.

We will warranty engine and transmission internal parts, including pistons, rings, push rods, rocker arms, lifters and rocker arm shafts, crankshaft and bearings, rods, camshafts and bearings, timing belt, chain and gears, valves and guides, oil pump, engine block, and cylinder heads. Excluded from this warranty are mounts, fuel systems and electrical components, water pump, flex plate, fly wheel, pullies, gaskets and seals, unless otherwise noted in invoice. Motors and cylinder heads will have warranty voided if they have been overheated. Heat tabs are placed on every engine and tampering or removing them will void warranty.

This warranty covers parts, unless otherwise stated on the invoice. We do not assume any responsibility for towing charges, loss of time, loss of use of vehicle, inconvenience, lodging, oil, oil filters, anti-freeze, telephone or telegraph charges, car or truck rental. Repairs or replacement do not extend this warranty beyond the described period from the date original purchase. All returned parts are subject to a 15% restock fee. All cores must be returned within 30 days from the invoice date. Special ordered parts such as special cuts will not be refunded. An original receipt must be presented for any exchange, warranty claim or refund. We mark all parts sold with a unique identifier. No parts will be accepted or exchanged without our mark.

There are no other warranties, either expressed or implied, which extend beyond the description contained on the face hereof, and all implied warranties, including the implied warranty of fitness for a particular purpose, are hereby disclaimed and excluded absolutely except as provided herein. The warranty is not transferable. The company offers extended product warranties, and labor warranties. Unless shown on the invoice, the customer has declined to purchase either.

Labor Warranty must be purchased at the time of the original transaction. Approved labor claims are paid at a rate of $85 per hour. Only the Extended product warranty may be purchased up to 10 days after the original invoice date. We shall deem this warranty void if the part or parts have been dismantled, modified or otherwise tampered with, in our discretion. Faulty installation or misuse of the product will void this warranty. This transaction is wholly performable in Wise County, Texas and shall be governed by the laws of the State of Texas. The venue for cause of action arising from this transaction shall be Wise County, Texas


Remanufactured Gas Engines

Remanufactured Gas Engines come with a 36 month / 100,000 mile warranty, whichever occurs first.

Coverage begins on invoice date.

Manufacturing or component defects of parts supplied by Tearaparts

Mechanical failures of the long block assembly only (block, internal rotating components, and cylinder heads).

Reasonable and customary diagnostic charges in conjunction with covered repairs.

Labor time for replacement of covered units based on nationally published labor guides. Reynolds and SPG are not accepted labor time guides. Matrix or grid pricing is not accepted, all labor times are paid on Maximum of $85.00 per hour.

Associated gaskets, seals, and/or sealants required on a covered repair.

Installation Instructions

Before beginning the engine installation please review the following instructions.

  • Verify the root cause of the original engine failure.

  • Check engine assembly for shipping damage

  • Verify the engine ordered and the engine received is correct for the application

  • Read all warning tags and additional information supplied with the engine.

  • Have shop manual available for torque, timing and other factory specifications*

Stop now and check your existing components

  1. The intake manifold must be thoroughly cleaned or replaced, intake manifold must be free of all debris before being installed on the engine. Debris such as old piston, piston ring or valve material can be trapped in the intake, plenum, and EGR system. The debris can and will be pulled into the replacement engine causing the replacement engine to fail. Do not glass bead, sand blast or use any type of media that could get lodged in the intake. Failures due to foreign debris

will not be covered by manufactures warranty; replacement engine will not be supplied.

  1. Installer must diagnose, repair, and insure proper Operation of engine related systems and subsystems. Failure to make repairs to these components may result in engine failure.

Cooling System

  • Fan (motors, wiring, relays, switches or clutch)

  • Hoses

  • Thermostats

  • Water Pump

Fuel System

  • Volume and pressure

  • Quality (sugar, water, debris)

  • Injectors

  • Vacuum Hoses

  • Controls; PCV & EGR

  • Catalytic converters (plugged, leaking or restricted), Air Induction –(air cleaner and inlet hoses)

  • Electrical/Electronic systems:

  • Starting

  • Charging

  • Ignition

  • Computer controls

  • All associated Wiring, relays and sensors

After installing the engine:

It is very important for OEM maintenance intervals to be followed. The replacement unit requires the same service.

Check Engine for Interference

Rotate the crankshaft by hand a minimum of four complete revolutions before engaging the starter.

Nuts, Bolts, washers or other small parts that may have been dropped into the intake manifold or intake ports can severely damage replacement engine. If engine cannot be rotated by hand, inspect for foreign objects in combustion chamber.

Oil Pressure

The oil pump on this engine must be primed and the entire oiling system must be purged of air before the drive belts are installed and the engine is started.

  • Preferred method is to use a pressurized system to push clean oil throughout the entire oiling system.

  • Distributer type engines can be primed with priming tool and drill motor to rotate oil pump shaft. Oil must flow to the top of the engine to the rocker arms.

  • Another method to use before the drive belts and sparkplugs are installed. Disable the fuel systems. Crank engine in short durations until oil pressure is achieved. Once oil pressure is attained; crank engine an additional two minutes in short durations to insure the oiling system is purged of air.

  • Check and adjust oil level after priming and purging is complete.

  • Oil coolers and cooler lines need to be replaced with new engine clean of all debris

Cooling System

  • Fill To Manufactures recommended levels

  • Proper concentration of manufactures recommended coolant

  • Air bleed: many late model cooling systems MUST be air bled

Valve Lash

Engines equipped with adjustable rocker assemblies MUST be readjusted after engine “run in”

Oil Cooler

Engines originally equipped with oil cooler. OIL COOLER MUST BE REPLACED! Failure to replace oil cooler will void the warranty. Replacement unit will not be supplied.

Engine Break In

  • Initial oil change must be done at 500 miles, synthetic motor oil is not recommended until engine has accrued 5000 miles.

  • Do not tow a trailer or heavy loads; check coolant level and engine oil regularly

  • Avoid long trips at a constant speed, varying speed and RPM assists in break in.

Important Documents

  • Original sales ticket and repair order

  • All service and maintenance records.

  • These documents will be required in the event of a failure.

  • For any technical assistance during engine installation or after start up, call the customer service department.

*All engines reported to be defective will be disassembled and inspected. Claims initiated without pertinent information or lack of documentation may be subject to plant inspection.

Remanufacturer’s Limited Warranty

Limited warranty

The remanufacture issues this Limited Warranty to the Original purchaser/owner of the vehicle in which the engine, transmission or component part, which was purchased and is described in this warranty to be free from defects in materials or workmanship if properly installed and maintained during the specified during the warranty period. If the remanufactured engine, transmission or component fails due to a defect in materials or workmanship during the specified warranty period, the remanufacture will repair, replace, or refund, at the discretion of the remanufacture of the engine, transmission or component in question.

After Installing the Engine:

It is very important for OEM maintenance intervals to be followed. The replacement unit requires the same service level. We require your vehicle be serviced at an ASE certified-repair facility only. Please retain repair records for future reference in the event of a failure.

Limited Warranty Disclaimer and Exclusion to Coverage.

Limited warranty Excludes:

  1. Installed in vehicles or marine applications used for racing, off road use, or containing high performance modifications, aftermarket superchargers, emergency service vehicles, railroad vehicles with high rail equipment.

  2. This warranty does not cover damage or failure arising directly or indirectly from improper installation ( not in accordance with the original equipment manufacture’s specifications ) or related vehicle problems, misuse, maintenance, neglect, abuse, overheating, detonation, vandalism, abnormal operation, environmental conditions, lack of lubrication at start up, accident or any damage which was apparent and not reported at the time of delivery.

  3. Not serviced at proper intervals, use of fuel/oil/coolant not in accordance with original manufacture’s specifications.

  4. Installed using an oil pump other than the one supplied with the engine.

  5. Instead using a different valve body or converter other than the one supplied with the transmission.

  6. Installed in an application set up for propane or any alternative fuels using a standard gasoline production engine or component.

  7. Compensation for inconvenience or loss of vehicle use.

  8. Expenses incurred in securing replacement vehicles, rentals, lodging, towing, roadside assistance, vehicle storage, loss of time, loss of income, commercial loss, long distance telephone calls, legal fees, or other consequential loss or damages.

  9. Any extensions to Limited Warranty beyond the described period from the date or mileage of the original installation of engine or components due to repairs or replacements.

  10. Repairs or replacements otherwise covered if performed without prior authorization from the remanufacture, failure to return defective engine, transmission, component or repair parts, failure to supply proper paperwork or documentayion.*

  11. Parts and labor cost that exceed allowed limits.* Parts or labor costs due to misdiagnosis of failure.

  12. Any gaskets, gasket sets or component parts, unless installed on engine or component at time of remanufacture.

  13. Any cost incurred for replacement of any parts not related to remanufactured engine, transmission, or component failure. (I.e. ignition components, fuel system components, sensors, cooling system components, or other maintenance related components.)

  14. Any and all failures occurring outside of the contiguous States of The United States of America.

  15. Labor incurred removing or replacing accessories not specific to the original chassis manufacture on all class B and C motor homes.

General Limitations:

  1. You must be able to provide an original receipt your name for the warranty claim to be considered.

  2. Any repairs not authorized by TEARAPARTS will void the warranty.

  3. We reserve the right to have the part inspected to insure that all pertinent provisions of this warranty have been met prior to any replacement, repair, or refund. THIS WARRANTY IS NULL AND VOID IF: Failures are caused by non-covered components, improper installation, failure to repair any sub system failure, failure to component or part not installed on the unit when manufactured, usage for which the part was not intended and/or improper maintenance (e.g. using the incorrect types and levels of fluids and lubricants as specified by the manufacture). Product is installed in an application for which the manufacture did not intended. Failure is caused by towing a trailer or other vehicle unless your vehicle is equipped for this purpose as recommended by the vehicle manufacture. Product is installed outside the United States or Canada. Failure is caused by or related to a collision, fire, theft, vandalism, riot, explosion, lightning, earthquake, windstorm, hail, water, freezing, flood, or any Act of God… Failure is caused by neglect, abuse, misuse, racing (On-Road or off), or modifications. There is evidence the vehicle was continually operated after a failure occurred. The engine heat tabs are missing, tampered with, melted, misplaced or otherwise

not as originally installed. This part may have accessories that are attached, and must be switched or removed to accommodate proper installation, which is the responsibility of the installer. Such accessories are not covered by this warranty. This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. TEARAPARTS does not authorize any person to create for it any obligation or liability in connection with this warranty. In the case of engines this warranty is limited to defects to the block, heads, pistons, crankshaft, camshafts, valves, rockers connecting rods, and other internal lubricated parts. All other parts that may be provided are considered “accessories and extra parts”. No Warranty is provided for any such parts that are attached, including, but not limited to these parts such as solenoids, injectors, switches, sensors, water pumps, or manifolds. There are no warranties on overheated, burned or overloaded parts. ENGINES, TRANSMISSIONS, AND TRANSFER CASESall require that all installation and ongoing maintenance procedures be followed. Engines are sold as long block assemblies only, which includes just the short block and cylinder heads. Any other parts that are included are not warranted. Any claim on a defective or incorrect part must be made within the warranty period. The part must be returned to the manufacture for verification that it is the same part that they sent and is indeed defective. Upon its return, the part must be in the same condition as when sold. It is agreed that the sole determiner of condition for return is the manufacture. No refund or exchange can be made until manufacture has verified the part condition. There are NO returns on altered, disassembled, overheated parts or parts that fail due to failure to lubricate properly.

JURISDICTION, VENUE, AND ARBITRATION

Disputes and controversies of every kind and nature between Tearaparts and Purchaser, arising to or relating to this agreement, transaction or purchase, shall be settled by mandatory binding arbitration in Wise County, Texas, in accordance with Texas arbitration laws. The arbitrator shall be an arbitrator mutually agreeable to the parties, or if the parties cannot agree, an arbitrator appointed by the courts. Jurisdiction and venue for any and all disputes and controversies between the parties shall be in Wise County, Texas, and decided in accordance with the Texas Law. The prevailing party in any arbitration proceeding or court matter shall be entitled to reimbursement for reasonable attorney fees and costs, defined to include fees paid to arbitrators and expert witnesses.

Remanufactured Diesel Engines

All remanufactured diesel engines are warranted against defects in workmanship and material for a period of 18 months from the date they are shipped. If an engine develops a problem which is covered under this warranty agreement the seller at its discretion will repair or replace the engine. The seller will also pay $85.00 per hour on labor charges

for authorized work done to the warranty issue. Authorized repair or replacement of original unit does not extend warranty period.

Warranty will be void on any engine where dirty manifolds, valve covers, or oil pan, etc. have been installed. Radiator must be checked and serviced as necessary. Do not drive with the “check engine” light on. Failure to repair this problem will void the warranty. This warranty will not apply to any remanufactured engine which has not been subjected to any abuse such as overheating, neglect, accident, or used for any purpose for which it was not originally designed pursuant to the owners’ manual for usage. Damage caused by broken crankshafts or rods, cracked blocks, porosity problems, broken bolts, and valve train retainers are not covered. Inherent engineering flaws may not be covered. Failures caused by performance altering devices (non OEM) will not be covered. A properly performing fuel system is essential to engine longevity. Use of starting fluid will void warranty. External parts, sensors, speed sensors, and electrical wiring are buyer’s responsibility to replace / maintain with certified installations.

To keep the warranty in effect, your first oil change must be at the first 500 miles and at manufacturers recommended intervals thereafter. Please monitor oil level, as initial oil consumption is often higher than normal during the first 5,000 miles. Proof of oil changes is required upon return of engine for inspection. All proof must be in writing and subject to verification by seller. Oil leaks related to our assembly are warranted for the first 90 days but anytime they develop, they need to be repaired immediately. If the heat tabs on the engine are melted or removed, the warranty will be void.

The seller does not assume any responsibility for towing, down time, loss of income, vehicle rental, freight charges, filters, fluids, meals, lodging, or other incidental costs. This warranty agreement waives all other warranties, expressed or implied, including but not limited to express and implied warranties, or of merchantability or fitness for a particular purpose and all other obligations or alleged liabilities on the part of the seller.

This warranty agreement is between the seller and the purchaser. If the purchaser is not the end user, it is the purchaser’s responsibility to see that this installation is done properly and in accordance with industry standards and guidelines and purchaser expressly agrees that seller is indemnified and held harmless from any improper installation by purchaser of said remanufactured engine.

We make every effort to insure that we ship you the correct engine; however, it is the responsibility of the installer to physically compare our engine to the original engine to insure compatibility prior to installation. We set valve lash but it should be checked prior to starting engine.

REMANUFACTURED TRANSMISSIONS come with 3 Year / 100k Mile Warranty, unless otherwise stated.

Tearaparts warrants within the 48 contiguous states of the Continental United States and to only the original customer shown on the work order reference hereon, against failure by defects in workmanship and materials for 36 months or 100,000 miles, whichever occurs first; however, warranty work and/or goodwill repairs do not create a new warranty or extend the original warranty period. If, within the time and mileage specified and the terms of this warranty, repairs on covered parts or labor purchased is necessary, it will be provided within the limits of this warranty and only within the 48 contiguous states of the Continental United States, at no charge to the customer at any certified repair facility. TEARAPARTS RESERVES THE UNQUALIFIED RIGHT TO REFUND THE ORIGINAL PURCHASE PRICE PAID IN LIEU OF ALL CLAIMS MADE UNDER THIS WARRANTY. This warranty is not transferrable. Approved labor claims are paid at a rate of $85 per hour.

Obtaining service: IT IS ALWAYS THE EXPRESS RESPONSIBILITY OF THE CUSTOMER TO CONTACT AND RETURN THE VEHICLE/TRANSMISSION, AT CUSTOMER’S EXPENSE TO THE ORIGINATING REPAIR FACILITY SHOULD A PROBLEM WITH THE TRANSMISSION OCCUR. However, if distance prevents return, Tearaparts may, at its discretion, direct the customer to a 3rd party location, selected by Tearaparts, for diagnosis. After diagnosis, if a problem is found to exist with the work warranted by Tearaparts under the terms of this warranty, you MUST again call Tearaparts to receive Tearaparts approval/authorization for repair and to receive an RMA (return merchandise authorization) #. THIS WARRANTY IS VOID IF ANY UNAUTHORIZED PERSON/ENTITY TAMPERS WITH THE TRANSMISSION ASSEMBLY OR WORK BEGINS PRIOR TO AUTHORIZATION BY TEARAPARTS. If you have any questions, please contact Tearaparts.

THIS WARRANTY DOES NOT COVER AND IS VOIDED BY (1) broken and/or damaged parts including, but not limited to, cases shafts, planetaries, differentials, one-way rollers, broken gears, etc; (2) damage due to improper installation of the transmission or if factory approved fluid has not been used in the assembly; (3) loss of time and/or earnings, loss of use, rental vehicle, inconvenience, commercial loss, towing/shipping charges, per diem expenses, personal injuries and/or any other incidental or consequential damages; (4) unless the appropriate Road Ripper Series transmission, as designated by Tearaparts, was purchased, this warranty is void and does not cover transmissions in vehicles with engines modified to produce more output (horsepower or torque) beyond the original design limits of the transmission, including, but not limited to, items such as superchargers, turbo chargers, nitrous oxide, aftermarket fuel injection systems, internal engine modifications or replacement engines that are larger than what came with the vehicle; transmissions in vehicles with drive train modifications that cause a load on the transmission that exceeds the original design limits, including, but not limited to, items such as substantially larger tires, change in the differential gear ratio (one not available as an option with the vehicle); transmissions in vehicles that exceed the designed gross weight suggested by the manufacturer (i.e. heavy tool chest, boom, etc.) or towing an item that is heavier than the towing limits placed by the vehicle manufacturer.

The work performed can sometimes fail due to no fault of Tearaparts. Parts related to, but not part of, the transmission which are not covered by this warranty may also be found to be defective after repairs are completed due to inability to test prior to making repairs. This warranty is void and invalid if related parts are found to be defective and are not repaired in a timely manner; or if related parts fail after the transmission work is completed, thus adversely affecting the transmission, torque converter, clutch or seals. Tearaparts cannot predict these events and is not responsible if damage is cause to the transmission, torque converter, clutch or seals under these circumstances. Related parts include, but are not limited to: levers, controls, linkage, flywheel, radiator, coolers, rubber mounts, external oil lines, electrical/electronic accessories, etc. Tearaparts is only responsible for the parts and labor purchased by the customer as reflected by the work order referenced above. Tearaparts obligation under this warranty is limited to, at Tearaparts discretion, replacing or repairing defective parts, correcting defectively furnished labor, or refunding purchase price.

All warranties, implied or otherwise, are limited to the terms of this written warranty. Consequential and incidental damages are not covered by this warranty. Some states do not allow limitation on the length of an implied warranty, or the exclusion or limitation of incidental or consequential damages; therefore, the above exclusion or limitation may not apply to you. This warranty gives you specific legal rights and you may have other rights which can vary from state to state

ECM RETURN POLICY

No ECM’s will be accepted for return unless customer provides and invoice that re-programming was done. Elite Electronics is the recommended vendor to get this done for you. They can be reached at 214-325-4212, or [email protected] Again, no credit will be issued for a return on an ECM without proof that the ECM was re-programmed first.

USED TRANSMISSION RETURN POLICY
ALL transmissions will need to have the filter replaced and fresh oil or all warranties are void. In the event of a failure, customer will need to produce proof that a new filter and new fluid were purchased for this transmission at time of install. No warranty will be given if documentation cannot be provided. This applies to serviceable transmissions only. Sealed units should not need service.